PIN Survey

We just received the Delaware County Parents Involved Network (PIN) Family Satisfaction Team survey that typically comes after an Interagency Service Planning Team (ISPT) meeting. I usually forget the reason for the survey but it does come after every ISPT meeting.

  1. I was told about the purpose of the ISPT meeting. Strongly agree
  2. I understood the purpose of the ISPT meeting. Strongly agree
  3. I knew who to contact if I had any questions about the meeting. Strongly agree
  4. I was provided with choices of time and location of the meeting to make it convenient for me to attend. Agree
  5. I was informed about which agencies were supposed to be represented at the meeting and why they were there. Agree
  6. I was informed that I could bring an advocate, family member, friend, or support person to the meeting with me. Strongly agree
  7. I felt I could speak up at the meeting to ask questions, add facts, or make things clear about my child or family. Strongly agree
  8. I felt I played a meaningful part in the meeting. Strongly agree
  9. My child’s strengths were discussed during the team meeting. Strongly agree
  10. Our family’s strengths were discussed during the team meeting. Strongly agree
  11. I was treated in a respectful manner. Strongly agree
  12. I understood what was said about my child and family. Strongly agree
  13. The team asked if there was anything that I wanted to share with them about my family’s culture and beliefs when planning for my child and family. Strongly agree
  14. The services recommended for my child were based on what my child needs. Strongly agree
  15. I was informed that if I am unhappy with the provider agency working with my family I can request a different provider. Disagree
  16. The agencies involved were working together with the common goal of helping my child and family. Those in attendence did
  17. I have a clear understanding of the services that were recommended for my child. Strongly agree
  18. I am aware that services are not authorized at this meeting. However, I know who will contact me to inform me whether services are not authorized. Strongly agree
  19. I am aware that if the prescribed services are not authorized there is a policy in place that will advise me of my options to challenge or disagree with the decision. Strongly agree
  • Did you feel uncomfortable at any time during the meeting? No
  • Was there information that was not included and should have been included at the time of the meeting? No
  • In your opinion, what would have made this a smoother or more helpful process? If Magellan had been there.
  • Is there anything else you would like to say about the ISPT meeting? Yes. I think it should be mandatory that the organization making decisions/authorinzing services for my child, should be there. This shows they have a lack of concern for my child and are irresponsible in making decisions about my child.
  • Was this your initial ISPT meeting? No
  • Did you receive “A Guide to ISPT Meetings”? Yes, a long time ago.
  • Date of ISPT Meeting: 3/8/5
  • How soon after the meeting did you receive the survey. 3 weeks
  • Name of agencies providing services: Network for Behavior Change and Magellan

PIN is on the web at They can be reached at 610-713-9401.

We are near the end

Certainly by mid-April, the CHBTF Transition committee will come to an end. We are preparing a report to submit to PA DPW. It has been a year since we began. However, it has been only withing the last several months that we have actually done anything. The DPW gave us a deadline of March 1st to prepare a report by. Then they extended this to April 1st. We are extending this due date a little because only now have we had a couple of teleconferences to discuss. We seem to be on a roll.

Out of the 40 or so original members, we have only had real contact with less than 10 individuals who have actually participated over the past couple of months. Although we were all very enthusiastic last May 2004, we lost our desire to participate on the committee. It’s understandable. Time does that to you, especially when you are not communicated with by the people who want this to happen. I really hope the DPW does a moratorium on this task force and tries to determine why we didn’t do as good as the Autism Task Force. I have my thoughts and will talk about them later.

I hope to publish the draft here within a couple of days. This is being prepared by the co-chair of our committee, Rick. We will need it for another teleconference on Wednesday, April 6, 2005.

I do want to thank now all the members of our committee. It will soon be the responsibility of the new responders committee to whom all of the eleven CBHTF reports will be given, to proceed and carry on. Best of luck to them.